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Post by hotelvi, 2013-6-24, Views:一般的主管，當下屬發生事故時，第一件想到的就是——如何隱瞞上司，或向上司報告。這時，難免會窺伺上司的臉皮，以此作為自己行動的依據，圖謀保全自我。
也許有些主管會反駁：
“不！那里是這樣，我首先想到的是下屬的安全和受傷的情況，以及保險等問題，絕不會顧慮到自己……”
然而，只要稍加注意，不難察覺這是違心之論。
另一個例子是，當顧客向你提出不滿時，你首先想到的，是歸罪于下屬的錯誤或疏忽，然后板著臉說教：
“這件是怎么一回事，你自己要負起責任，不要老是讓我替你向上司辯解……”
由上面這些話，顯然的可以知道，他是擔心上級的怪罪，才說這樣的話。
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