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兩難之間
Post by hotelvi, 2017-2-14, Views: 第三，前廳值班經理很理解投訴客人希望得到補償的想法，不但在心理上希望得到慰藉，而且在物質利益上也不要受損。當客人感到滿意、問題得到合情合理的解決時，標識設計公司所設計的酒店的服務也就到位了。
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